We have listed some frequently asked questions and answers. If you have any questions,

you can contact us by email: support@yeecore.biz , we will reply you within 24 hours!


1.When loop recording does not work or recording is interrupted:

(1)The TF card may be a low speed card, please use U3 or higher speed TF card.

(2)The speed of the TF card will be slowed down after a long period of time, it is recommended to format it  on the camera.


2.Prompt” file error” when playing video or photo files:

It is possible that the writing speed of the TF card has decreased and some video and photo files are abnormal. It is recommended to format the TF card on the camera.


3.When the TF card over 64G cannot be read by the dash camera:

It must be formatted as FAT32 32KB file system on the computer, or formatted on the dash cam.


4.When the video is hazy:

It may be fingerprints or spots on the lens, please keep the lens clean.


5.When recording indoors, there are horizontal stripes in the video:

Please set the flicker to 50Hz or 60Hz according to the local power frequency.


6.When it is difficult to obtain GPS information:

Some car navigation GPS antennas will affect the camera's GPS reception. The dash camera should be installed as far away from the antenna as possible.


7.Please visit yeecore Youtube video link if you have the following questions:

(1)How to download the "Yeecoreviewer" APP on your phone? it supports to IOS and Android phones.

(2)How to download Yeecore Dashcam GPS Player?

(3)How to connect the APP with WiFi and How to play videos on YEECORE APP?



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